Privacy policy

Information we receive

Each form field you fill in arrives with us: your name, your phone number, the street address of the house and whatever you write about its problems, its loan or your schedule. Phone calls and emails are kept on file too. In the background, the server notes routine technical facts, such as which browser visited and which pages loaded.

To receive an offer you do not need to disclose a Social Security number, online banking login or payment card, so please keep all of those out of your messages. The contact page lists what actually helps.

What the information is for

We read it to answer you, evaluate the house, draft a written offer, and stay in contact over the phone or by email. Should you tick the optional text box, the number is also used for texts about your request. Records of our exchanges are kept, and we may review them to make the site and our process better. They are not put to unrelated uses. The how-it-works page describes what comes after a request.

Sharing, which is limited

Nothing you send is sold. It reaches only the parties who need it to carry out your request: a title company if a sale goes ahead, the services that host this site or carry its messages, and public authorities if a law demands it. Phone numbers and text opt-in status stay out of any outside marketing list. The terms of use describe how the optional texts work.

Text messages are optional

Ticking the text box is entirely your call. By doing so you allow sellmyhomeasissantanvalley.com to send texts to the number you entered about your request. Standard carrier rates can apply, the volume depends on what you asked for, and you can answer STOP whenever you like to end the texts or HELP to get assistance. An empty box changes nothing about your offer, and we may still phone or email you about it. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Protection and retention

We apply sensible safeguards to what you send, though no transfer or storage method is flawless. Information stays on file only while it is useful for answering you and meeting legal or record-keeping duties; after that we delete it or strip out anything identifying where we can.

What you can ask us to do

You can ask to see what we hold, have it corrected or erased, or have us stop contacting you. Phone (623) 323-9632 or write to [email protected] and we will respond as the law requires. Texts end when you reply STOP. The about page explains who runs the site in plain terms.

Outside links and updates

A few pages point elsewhere, for example to a map, and those destinations follow their own privacy rules that we do not control. When this policy changes, the effective date above changes with it, and a significant change will be called out on this page. Questions are welcome at [email protected].